Update: April 1st, 2020 

IRS

Dear Members,

The FBI, state attorneys general and other agencies are alerting Americans that phone calls, texts or emails asking for personal or financial information to get the federal stimulus payment are not legit.

Do not give out your Social Security Number, Bank Account Number, PayPal Account Information, or anything else if someone claims such information is essential to sign you up for a stimulus check relating to the coronavirus pandemic.

The Treasury Department advises: "If you receive calls, emails, or other communications claiming to be from the Treasury Department and offering COVID-19 related grants or stimulus payments in exchange for personal financial information, or an advance fee, or charge of any kind, including the purchase of gift cards, please do not respond. Keep an eye out for phishing attempts as well. If you get an email or text with a suspicious link, do not click on it. Anyone who receives such texts or emails should ignore them or delete them. Never click on links because you might download malware onto your computer.

If you think a scammer has contacted you, file a complaint with the FBI and/or the Federal Trade Commission (FCC) immediately.

 

Update: March 31st, 2020 

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Dear Members,

We recognize that these are challenging times filled with uncertainty. Walled Lake Schools Federal Credit Union wants you to know that your money is safe and secure, and nothing is more important to us than the health and safety of our members.

We are experiencing higher than normal call volumes, so our wait times are longer than usual. Thank you for your patience. Here is what you can do to keep in touch with us and manage your account conveniently, anywhere, any time.

Reach out to us digitally — it is fast, easy to use, and secure

If you're not using these digital tools today

 

For 70 years, we have been committed to serving our members, even in the most challenging of times. Thank you for your continuing trust.

Sincerely,
Catherine I. Hawes
Chief Executive Officer
Walled Lake Schools Federal Credit Union

 

March 17th, 2020 

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As our communities mobilize to mitigate the impact of COVID-19, we are taking action by temporarily limiting or suspending face-to-face lobby service hours beginning March 17, 2020 at 12:00 P.M. Walled Lake Schools Federal Credit Union will operate by appointment only for services that cannot be done through the drive-thru or electronically.

Our drive-thru will remain open for all your cash transaction needs. Cash back limits will not exceed $3,000.00 daily per member account.

To make an appointment for a service that cannot be performed electronically or through the drive-thru please email chawes@wlsefcu.com / crichards@wlsefcu.com or call the credit union directly 10:00 A.M. – 5:00 P.M. @ (248) 624-5222.

Making certain our members have the ability to access their accounts is very important to us. We strongly recommend the use of Walled Lake Schools Federal Credit Union’s remote access tools and services that provide 24/7 access to your accounts.

If you are not enrolled in these services and need assistance call (248) 624-5222.

We are committed to helping members who are experiencing hardships due to the coronavirus outbreak. Please call us if you are in need of financial assistance to get through these unprecedented times.

Please know that Walled Lake Schools Federal Credit Union will be here to support our members and our community during this crisis.

Stay Safe & Healthy,
Catherine I. Hawes
CEO

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